Information, Advice or Guidance
Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.
To enroll on this course, contact Craig on (01326) 555472 or press the ‘call me back’ button to make an enquiry.
Achieve a nationally recognised Level 2 qualification
Evidence of your competency to employers
Increase understanding of accurate recordkeeping, effective signposting and referral
Further your personal and professional development
Learn at a time that suits you without the need to attend college
Improve your understanding of effective communication techniques
What you will learn:
Unit 1 – Information, Advice or Guidance in Practice
Unit 2 – Developing Interaction Skills for Information, Advice or Guidance
Unit 3 – Signposting and Referral in Information, Advice or Guidance
Unit 4 – Information, Advice or Guidance – Context
Unit 5 – Skills for Advice Providers
- Aged 24+, or if 19-23 must have completed a Level 2 or above qualification previously.
- Resident in the UK/EU for 3+ years, for purposes other than study