Information, Advice or Guidance

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.


To enrol on this course, use the ‘Contact Us’ page or press the ‘call me back’ button to make an enquiry.


Achieve a nationally recognised Level 2 qualification

Evidence of your competency to employers

Increase understanding of accurate recordkeeping, effective signposting and referral

Further your personal and professional development

Learn at a time that suits you without the need to attend college

Improve your understanding of effective communication techniques

    What you will learn:

    Unit 1 – Information, Advice or Guidance in Practice

    Unit 2 – Developing Interaction Skills for Information, Advice or Guidance

    Unit 3 – Signposting and Referral in Information, Advice or Guidance

    Unit 4 – Information, Advice or Guidance – Context

    Unit 5 – Skills for Advice Providers

    Eligibility Criteria:

    • Aged 24+, or if 19-23 must have completed a Level 2 or above qualification previously.
    • Resident in the UK/EU for 3+ years, for purposes other than study